Refund & Returns Policy

At Global Nerd Squad, we want to ensure your satisfaction with our services. Please read our refund and return policy carefully to understand your rights and options.

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee, starting from the date of your subscription purchase. If, within this period, you encounter any issues or are dissatisfied with our services, you may request a refund.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

  • Your refund request must be made within the 7-day period.
  • You have not violated our terms of service or engaged in any fraudulent activity.
  • You have not consumed a significant portion of the service during the 7-day period.

Refund Process

To request a refund please contact our customer support team via email or the designated support channels. Provide your order details and a brief explanation of the reason for the refund request. We will review your request and process it accordingly.

Delivery of Services

Our services are delivered digitally via email or other electronic means. Upon successful purchase, you will receive the necessary instructions and access credentials to utilize our services. Due to the nature of our offerings, physical returns or exchanges are not applicable.

Non-Refundable Items

The following items are non-refundable:

  • Any portion of the service consumed or used during the 7-day period.
  • Services purchased using promotional codes or discounts specifically labeled as non-refundable.

Processing Time

We strive to process refund requests promptly. However, please allow a reasonable processing time for your refund to be reviewed and processed. The refund will be issued using the original payment method.

Contacting Customer Support

If you have any questions or concerns regarding our refund and return policy, please reach out to our customer support team. We are here to assist you and provide the necessary guidance.

Please note that this refund and return policy is applicable only to Global Nerd Squad services and does not cover any external purchases or services. We reserve the right to modify or update this policy at any time, and any changes will be communicated through our website or other appropriate channels.

Last updated: 25-June-2023

If you have any further questions or require assistance, please contact our customer support team. We value your satisfaction and appreciate your business with Global Nerd Squad.